Terms of service
TERMS OF SERVICE
Last updated: September 7, 2026
OVERVIEW
MetaNovaBest is operated by KIT121 LLC, a Virginia limited liability company. In these Terms, “we,” “us,” and “our” mean KIT121 LLC doing business as MetaNovaBest.
These Terms govern your use of metanovabest.com, our online store, products, content, and services. Our store is hosted by Shopify. By using our website or placing an order, you agree to these Terms and our Privacy Policy: https://metanovabest.com/policies/privacy-policy. If you do not agree, do not use the Services.
SECTION 1 - ACCESS AND ACCOUNT
You must be the age of majority in your place of residence to place an order. You agree to provide accurate and current account, billing, payment, and shipping information. You are responsible for protecting your account credentials and for activity under your account.
SECTION 2 - OUR PRODUCTS
We make reasonable efforts to describe and display products accurately. Colors, packaging, dimensions, and appearance may vary because of device settings, manufacturing changes, or normal production differences. Product information, prices, availability, and quantities may change without notice.
Some products are sourced or shipped by third-party suppliers. MetaNovaBest remains the seller responsible for your order, although items may arrive separately or through different carriers. Wellness-related information is general information and is not medical advice.
SECTION 3 - ORDERS
Submitting an order is an offer to purchase. We may accept, decline, limit, or cancel an order because of product availability, payment problems, suspected fraud, pricing errors, shipping restrictions, or legal requirements. If we cancel a paid order, we will refund the canceled amount.
Review your order and shipping address before submitting it. We cannot guarantee changes or cancellations after processing begins. Returns are governed by our Return and Refund Policy: https://metanovabest.com/policies/refund-policy.
SECTION 4 - PRICES AND BILLING
Prices are shown in U.S. dollars unless stated otherwise and may change without notice. Applicable taxes, shipping charges, and other fees will be shown at checkout. You confirm that you are authorized to use the payment method provided and authorize the total disclosed charge.
SECTION 5 - SHIPPING AND DELIVERY
Processing periods, estimated delivery times, and tracking practices are described in our Shipping Policy: https://metanovabest.com/policies/shipping-policy. Orders may be fulfilled by third parties and may arrive in separate packages. Delivery dates are estimates and can be affected by carriers, weather, holidays, inventory, customs, or incorrect address information.
SECTION 6 - INTELLECTUAL PROPERTY
The MetaNovaBest website, name, logos, text, graphics, and original content are owned by or licensed to us and are protected by applicable law. You may use the Services only for lawful personal shopping. You may not copy, reproduce, sell, scrape, or exploit our content without written permission.
SECTION 7 - OPTIONAL TOOLS
We may provide access to tools supplied by third parties. Your use of those tools is voluntary and subject to the provider’s terms. We are not responsible for third-party tools outside our reasonable control.
SECTION 8 - THIRD-PARTY LINKS
Our Services may link to third-party websites. We do not control or guarantee their content, security, products, or practices. Review the third party’s terms and privacy policy before using its services.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Shopify provides the ecommerce platform for our store. Purchases from MetaNovaBest are transactions between you and KIT121 LLC doing business as MetaNovaBest. MetaNovaBest, not Shopify, is responsible for products, orders, customer service, fulfillment, and refunds.
SECTION 10 - PRIVACY POLICY
Our Privacy Policy explains how personal information is collected, used, and shared: https://metanovabest.com/policies/privacy-policy. Shopify and service providers may process information when needed to host the store, complete payments, prevent fraud, fulfill orders, and provide the Services.
SECTION 11 - FEEDBACK
If you submit reviews, suggestions, photographs, or other feedback, you give us permission to use and display it for our business and marketing. You must own or have permission to submit it, disclose any incentive received, and ensure it is lawful and accurate.
SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS
The Services may contain errors involving product descriptions, pricing, discounts, shipping, delivery times, or availability. We may correct information or cancel an affected order. If we cancel an order because of our error, we will refund the canceled amount.
SECTION 13 - PROHIBITED USES
You may not use the Services for unlawful, fraudulent, abusive, deceptive, or harmful activity. You may not introduce malware, send spam, impersonate others, misuse payment information, violate intellectual-property or privacy rights, collect information without authorization, or bypass security and access controls.
SECTION 14 - AGENTS
Automated or semi-automated software accessing the Services must identify itself when requested and follow our technical restrictions. Agents may not bypass CAPTCHAs, authentication, rate limits, robot exclusions, or other security measures. We may limit or block automated access when reasonably necessary.
SECTION 15 - TERMINATION
We may suspend or terminate access when a user materially violates these Terms, creates a fraud or security risk, or misuses the Services. Obligations that arose before termination remain effective. Provisions that naturally survive termination will continue to apply.
SECTION 16 - DISCLAIMER OF WARRANTIES
Except for express warranties and rights that cannot legally be excluded, the Services and products are provided “as is” and “as available.” We do not guarantee that the website will always be uninterrupted, secure, or error-free. Some jurisdictions do not allow certain warranty limitations.
SECTION 17 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, MetaNovaBest, KIT121 LLC, and their service providers will not be liable for indirect, incidental, special, punitive, or consequential damages arising from the Services or products. Our total liability for a product or order will not exceed the amount paid for that product or order. These limits do not apply where prohibited by law.
SECTION 18 - INDEMNIFICATION
To the extent permitted by law, you agree to protect MetaNovaBest, KIT121 LLC, Shopify, and their service providers from third-party claims and reasonable expenses caused by your material breach of these Terms, unlawful use of the Services, or violation of another person’s rights.
SECTION 19 - SEVERABILITY
If any part of these Terms is found unlawful or unenforceable, that part will be limited or removed only as necessary. The remaining Terms will continue in effect.
SECTION 20 - WAIVER; ENTIRE AGREEMENT
Our failure to enforce a provision is not a waiver. These Terms and the policies referenced in them are the complete agreement concerning use of the Services, except where separate written terms apply to a specific promotion or service.
SECTION 21 - ASSIGNMENT
You may not transfer your rights or obligations under these Terms without our written consent. We may transfer these Terms in connection with a merger, sale, financing, reorganization, or transfer of the MetaNovaBest business, subject to applicable law.
SECTION 22 - GOVERNING LAW
These Terms are governed by Virginia law and applicable federal law. Subject to mandatory consumer rights, disputes will be handled by a court with jurisdiction over Accomack County, Virginia. Nothing in this section removes consumer protections that cannot be waived.
SECTION 23 - HEADINGS
Headings are included for convenience and do not change the meaning of these Terms.
SECTION 24 - CHANGES TO TERMS OF SERVICE
We may update these Terms to reflect changes in our Services, practices, technology, or legal requirements. Material changes will be communicated when required by law. Other changes take effect when posted. Continued use after updated Terms take effect means you accept them.
SECTION 25 - CONTACT INFORMATION
Questions about these Terms or the Services may be directed to:
MetaNovaBest
Operated by KIT121 LLC
24357 M N Smith Rd
Accomac, Virginia 23301
United States
Email: hello@metanovabest.com
Telephone: (757) 359-4230
Virginia entity identification number: S6139598
Website: https://metanovabest.com
This is a business template and should receive legal review when practical.
Last updated: September 7, 2026
OVERVIEW
MetaNovaBest is operated by KIT121 LLC, a Virginia limited liability company. In these Terms, “we,” “us,” and “our” mean KIT121 LLC doing business as MetaNovaBest.
These Terms govern your use of metanovabest.com, our online store, products, content, and services. Our store is hosted by Shopify. By using our website or placing an order, you agree to these Terms and our Privacy Policy: https://metanovabest.com/policies/privacy-policy. If you do not agree, do not use the Services.
SECTION 1 - ACCESS AND ACCOUNT
You must be the age of majority in your place of residence to place an order. You agree to provide accurate and current account, billing, payment, and shipping information. You are responsible for protecting your account credentials and for activity under your account.
SECTION 2 - OUR PRODUCTS
We make reasonable efforts to describe and display products accurately. Colors, packaging, dimensions, and appearance may vary because of device settings, manufacturing changes, or normal production differences. Product information, prices, availability, and quantities may change without notice.
Some products are sourced or shipped by third-party suppliers. MetaNovaBest remains the seller responsible for your order, although items may arrive separately or through different carriers. Wellness-related information is general information and is not medical advice.
SECTION 3 - ORDERS
Submitting an order is an offer to purchase. We may accept, decline, limit, or cancel an order because of product availability, payment problems, suspected fraud, pricing errors, shipping restrictions, or legal requirements. If we cancel a paid order, we will refund the canceled amount.
Review your order and shipping address before submitting it. We cannot guarantee changes or cancellations after processing begins. Returns are governed by our Return and Refund Policy: https://metanovabest.com/policies/refund-policy.
SECTION 4 - PRICES AND BILLING
Prices are shown in U.S. dollars unless stated otherwise and may change without notice. Applicable taxes, shipping charges, and other fees will be shown at checkout. You confirm that you are authorized to use the payment method provided and authorize the total disclosed charge.
SECTION 5 - SHIPPING AND DELIVERY
Processing periods, estimated delivery times, and tracking practices are described in our Shipping Policy: https://metanovabest.com/policies/shipping-policy. Orders may be fulfilled by third parties and may arrive in separate packages. Delivery dates are estimates and can be affected by carriers, weather, holidays, inventory, customs, or incorrect address information.
SECTION 6 - INTELLECTUAL PROPERTY
The MetaNovaBest website, name, logos, text, graphics, and original content are owned by or licensed to us and are protected by applicable law. You may use the Services only for lawful personal shopping. You may not copy, reproduce, sell, scrape, or exploit our content without written permission.
SECTION 7 - OPTIONAL TOOLS
We may provide access to tools supplied by third parties. Your use of those tools is voluntary and subject to the provider’s terms. We are not responsible for third-party tools outside our reasonable control.
SECTION 8 - THIRD-PARTY LINKS
Our Services may link to third-party websites. We do not control or guarantee their content, security, products, or practices. Review the third party’s terms and privacy policy before using its services.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Shopify provides the ecommerce platform for our store. Purchases from MetaNovaBest are transactions between you and KIT121 LLC doing business as MetaNovaBest. MetaNovaBest, not Shopify, is responsible for products, orders, customer service, fulfillment, and refunds.
SECTION 10 - PRIVACY POLICY
Our Privacy Policy explains how personal information is collected, used, and shared: https://metanovabest.com/policies/privacy-policy. Shopify and service providers may process information when needed to host the store, complete payments, prevent fraud, fulfill orders, and provide the Services.
SECTION 11 - FEEDBACK
If you submit reviews, suggestions, photographs, or other feedback, you give us permission to use and display it for our business and marketing. You must own or have permission to submit it, disclose any incentive received, and ensure it is lawful and accurate.
SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS
The Services may contain errors involving product descriptions, pricing, discounts, shipping, delivery times, or availability. We may correct information or cancel an affected order. If we cancel an order because of our error, we will refund the canceled amount.
SECTION 13 - PROHIBITED USES
You may not use the Services for unlawful, fraudulent, abusive, deceptive, or harmful activity. You may not introduce malware, send spam, impersonate others, misuse payment information, violate intellectual-property or privacy rights, collect information without authorization, or bypass security and access controls.
SECTION 14 - AGENTS
Automated or semi-automated software accessing the Services must identify itself when requested and follow our technical restrictions. Agents may not bypass CAPTCHAs, authentication, rate limits, robot exclusions, or other security measures. We may limit or block automated access when reasonably necessary.
SECTION 15 - TERMINATION
We may suspend or terminate access when a user materially violates these Terms, creates a fraud or security risk, or misuses the Services. Obligations that arose before termination remain effective. Provisions that naturally survive termination will continue to apply.
SECTION 16 - DISCLAIMER OF WARRANTIES
Except for express warranties and rights that cannot legally be excluded, the Services and products are provided “as is” and “as available.” We do not guarantee that the website will always be uninterrupted, secure, or error-free. Some jurisdictions do not allow certain warranty limitations.
SECTION 17 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, MetaNovaBest, KIT121 LLC, and their service providers will not be liable for indirect, incidental, special, punitive, or consequential damages arising from the Services or products. Our total liability for a product or order will not exceed the amount paid for that product or order. These limits do not apply where prohibited by law.
SECTION 18 - INDEMNIFICATION
To the extent permitted by law, you agree to protect MetaNovaBest, KIT121 LLC, Shopify, and their service providers from third-party claims and reasonable expenses caused by your material breach of these Terms, unlawful use of the Services, or violation of another person’s rights.
SECTION 19 - SEVERABILITY
If any part of these Terms is found unlawful or unenforceable, that part will be limited or removed only as necessary. The remaining Terms will continue in effect.
SECTION 20 - WAIVER; ENTIRE AGREEMENT
Our failure to enforce a provision is not a waiver. These Terms and the policies referenced in them are the complete agreement concerning use of the Services, except where separate written terms apply to a specific promotion or service.
SECTION 21 - ASSIGNMENT
You may not transfer your rights or obligations under these Terms without our written consent. We may transfer these Terms in connection with a merger, sale, financing, reorganization, or transfer of the MetaNovaBest business, subject to applicable law.
SECTION 22 - GOVERNING LAW
These Terms are governed by Virginia law and applicable federal law. Subject to mandatory consumer rights, disputes will be handled by a court with jurisdiction over Accomack County, Virginia. Nothing in this section removes consumer protections that cannot be waived.
SECTION 23 - HEADINGS
Headings are included for convenience and do not change the meaning of these Terms.
SECTION 24 - CHANGES TO TERMS OF SERVICE
We may update these Terms to reflect changes in our Services, practices, technology, or legal requirements. Material changes will be communicated when required by law. Other changes take effect when posted. Continued use after updated Terms take effect means you accept them.
SECTION 25 - CONTACT INFORMATION
Questions about these Terms or the Services may be directed to:
MetaNovaBest
Operated by KIT121 LLC
24357 M N Smith Rd
Accomac, Virginia 23301
United States
Email: hello@metanovabest.com
Telephone: (757) 359-4230
Virginia entity identification number: S6139598
Website: https://metanovabest.com
This is a business template and should receive legal review when practical.